Windows Media Player 12 Buffering Settings
Click on 'Tools' in the upper left hand corner, and select 'Options' from the drop-down menu.
This will open up a separate window labeled 'Options'. Click on the 'Performance' tab at the top and then click on the dot next to "Choose connection speed:". Now click the drop-down menu and select 'DSL/Cable (384Kbps)' from the list.
Next, click on the dot next to 'Buffer' located under "Network buffering" and change the number of 'seconds of content'. You can try different amounts of time to determine which is best for you, but a good rule of thumb is to enter 20 seconds. Note: Longer buffer times will take longer to start playing the video, but once the video is playing, it should be running smoother.
Next, click on the 'Apply' button at the bottom and then the 'OK' button, and close the Windows Media Player to finish.
If none of these settings seem to help the problem, try contacting your Internet Service Provider to see if there are any bandwidth problems in your area. You can also contact us for further assistance by clicking on the 'Contact Us' link on the left.
If you are still having problems after trying these help pages, please click the "Contact Us" link and you will find information on how to reach us directly.