Windows Media Player 10 Buffering Settings

Please use the links above depending on what your trouble is.

Open Windows Media Player to bring up the top menu bar.

Click on the "Windows Media Player" menu and then select "Preferences" from the list.

The default settings should look similar to the image below..

Under the "Network Settings" tab click the clear dot next to "Buffer" and set the seconds to 10. Next uncheck the boxes for "Multicast" and "UDP" and then click "OK". If you are still experiencing blurry or choppy video, try increasing the number of seconds to buffer; this will increase the time it takes to start playing video, but it should play smoother once it has started.

Note: For some web sites (New Jersey Account Wagering is one example) you will need to open the Windows Media Player first before clicking on the video links, to get the video to play correctly. This seems to be isolated to Mac users with older versions of OS X.

If none of these settings seem to help the problem, try contacting your Internet Service Provider to see if there are any bandwidth problems in your area. You can also contact us for further assistance by clicking on the 'Contact Us' link on the left.

If you are still having problems after trying these help pages, please click the "Contact Us" link and you will find information on how to reach us directly.