Please use the links to the left depending on what your trouble is.

How to configure Norton Internet Security 2005 to receive video streams.

Open the Norton program by right clicking on the icon in your system tray (next to the clock) and selecting "Open", or by finding the program in the "Start" menu under "Programs" and clicking on it.

Now, locate the "Status & Settings" on the left hand side and click it to make sure it is selected. Then click on "Privacy Control" in the middle section toward the bottom. Then click on the "Configure" button to the right.

Click the "Custom Level" button at the bottom left to open the next settings page.

Find "Enable Browser Privacy" near the bottom and uncheck it.

The screen should look like the image below. Click on "OK", then "OK" again on the next screen, and then close Norton Internet Security. Now try the web site link again, and you should receive the video stream.

If you are still having problems after trying these help pages, please click the "Contact Us" link and you will find information on how to reach us directly.

Thank you very much.